Privacy Policy

Closer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for experiences, or communicate with us, including via SMS.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • City or location
  • Payment information (processed securely via third-party providers)

Usage Information

  • Pages visited on our website
  • Event registrations and attendance
  • Communications preferences

How We Use Your Information

We use your information to:

  • Provide and manage Closer experiences and events
  • Communicate with you about bookings, reminders, updates, and changes
  • Send transactional and service-related messages, including via SMS
  • Improve our website, offerings, and member experience
  • Comply with legal and operational requirements

SMS Communications (IMPORTANT)

If you provide your mobile phone number and opt in, you may receive SMS messages from Closer, including:

  • Event confirmations and reminders
  • Important updates related to your experience
  • Operational or service-related notifications

Message frequency may vary. You may opt out at any time by replying STOP to any message.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely for providing Closer services and communications related to your participation.

How We Share Information

We may share information with:

  • Service providers who help us operate our business (e.g., payment processors, messaging platforms)
  • Legal or regulatory authorities if required by law

We do not sell your personal information.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You may:

  • Opt out of marketing emails using the unsubscribe link
  • Opt out of SMS messages by replying STOP
  • Request access, correction, or deletion of your personal information by contacting us

Third-Party Services

Our website may link to third-party sites or services. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@becloser.co